Capacity.
Capacity is vital in healthcare faxing to prevent delays and compliance issues. PHI eXchange ensures smooth operations by consistently provisioning 50% more capacity than needed, handling peak usage efficiently. The chart shows how inbound and outbound fax utilization stays well within limits, thanks to this extra capacity.
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~40 sec/page Average Delivery Time
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Consistent 92+% Completion Success
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99.999% WebAPI Availability
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2,500,000,000 Pages Sent Annually
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27.25% Average Savings for New Customers
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50% More Capacity Provisioned than Needed
Success.
Our system ensures over 92% of faxes are successfully transmitted on the first attempt, reflecting our commitment to efficiency and reliability. As shown in the chart, the vast majority of faxes are completed without the need for retries, minimizing delays. This high success rate reduces operational disruptions and guarantees timely delivery of critical information, helping our users maintain smooth and consistent workflows.
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15+ Year Average Employee Tenure
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100% Customer Retention Rate
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Consistently Under 1 Minute Time to Dial Tone
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No PHI Breaches in 17+ Years
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100% of Software Written In-House
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